Frequently Asked Questions
Find answers to common questions about TaskGig
Getting Started
What is TaskGig?
TaskGig is a microtask platform that connects employers with skilled workers worldwide. We facilitate the completion of small tasks that can be done remotely, providing opportunities for workers to earn money and employers to get tasks completed efficiently.
How does TaskGig work?
TaskGig works in three simple steps:
- For Employers: Post tasks with clear requirements and set your budget
- For Workers: Browse available tasks, complete them with proof, and submit
- Payment: Employers review submissions and pay for approved work
Is TaskGig free to use?
Yes, TaskGig is free to join and use for workers. Employers pay a small service fee only when tasks are completed successfully. There are no monthly subscriptions or hidden fees.
What types of tasks are available?
We support various types of microtasks including:
- Data entry and research tasks
- Social media tasks
- Content creation and writing
- Photo and video tasks
- App testing and feedback
- Online surveys and reviews
For Workers
How do I start working on TaskGig?
To start working on TaskGig:
- Create a free worker account
- Browse available tasks in your country
- Read task requirements carefully
- Complete the task with required proof
- Submit your work for review
- Get paid when approved
How do I get paid?
We support multiple payment methods:
- PayPal: Fast and secure international payments
- GCash: Popular mobile wallet in the Philippines
- Maya: Digital wallet for secure transactions
You can withdraw your earnings once you reach the minimum withdrawal amount of $5.
What proof do I need to submit?
The proof required depends on the task type:
- Photo tasks: Screenshots or photos showing completion
- Code tasks: Source code or implementation details
- Research tasks: Links, documents, or summaries
- Social media tasks: Screenshots of posts or interactions
Always follow the specific requirements mentioned in each task.
How long does it take to get approved?
Task approval times vary depending on the employer's review process. Typically:
- Simple tasks: 1-24 hours
- Complex tasks: 24-72 hours
- Technical tasks: Up to 1 week
You'll receive notifications when your submission is reviewed.
For Employers
How do I post a task?
To post a task on TaskGig:
- Create an employer account
- Deposit funds to your account
- Click "Post Task" from your dashboard
- Fill in task details, requirements, and budget
- Select target country and proof type
- Publish your task
How much does it cost to post tasks?
TaskGig charges a small service fee only when tasks are completed successfully. The fee is:
- 5% service fee on completed tasks
- No fees for posting tasks
- No monthly subscriptions
- Pay only for approved work
How do I review worker submissions?
Reviewing submissions is easy:
- Go to "My Tasks" in your dashboard
- Click on the task to see submissions
- Review the proof provided by workers
- Approve or reject submissions
- Provide feedback when rejecting
Only approved submissions will be charged to your account.
What if I'm not satisfied with the work?
If you're not satisfied with a submission:
- Reject the submission with specific feedback
- No payment will be charged for rejected work
- Other workers can still submit for the task
- Contact support if you need assistance
We encourage clear communication to ensure quality results.
Payments & Withdrawals
Is TaskGig secure?
Yes, TaskGig takes security seriously:
- SSL encryption for all data transmission
- Secure payment processing through PayPal
- Regular security audits and updates
- Data protection compliance
- Secure file upload and storage
What are the withdrawal limits?
Current withdrawal limits:
- Minimum withdrawal: $5
- Maximum withdrawal: $10 per transaction
- Daily limit: No daily limit
- Processing time: 1-3 business days
How do I contact support?
You can contact our support team through:
- Help Center: Browse our comprehensive help articles
- Contact Form: Use our contact form for specific issues
- Email: admin@taskgig.site
- Response Time: Within 24 hours
Security & Privacy
How is my personal information protected?
TaskGig takes your privacy seriously and implements multiple security measures:
- SSL encryption for all data transmission
- Secure database storage with encryption
- Regular security audits and updates
- Access controls and authentication
- Data protection compliance
We never sell your personal information to third parties.
What data do you collect about me?
We collect only the information necessary to provide our services:
- Account information (username, email, password)
- Profile details (country, role)
- Payment information (PayPal, GCash, Maya details)
- Task-related data (submissions, communications)
- Usage analytics (to improve our platform)
You can view our full Privacy Policy for complete details.
Can I delete my account and data?
Yes, you can request account deletion at any time:
- Contact support to request account deletion
- We'll process your request within 30 days
- Some data may be retained for legal compliance
- Outstanding payments will be processed before deletion
For more information, see our Privacy Policy.
Technical Support
What if I'm having technical issues?
If you're experiencing technical problems:
- Check your internet connection
- Try refreshing the page or clearing your browser cache
- Make sure you're using a supported browser (Chrome, Firefox, Safari, Edge)
- Contact our technical support team
For urgent technical issues, contact us at admin@taskgig.site
What browsers are supported?
TaskGig works best with modern browsers:
- Chrome: Version 90 or newer
- Firefox: Version 88 or newer
- Safari: Version 14 or newer
- Edge: Version 90 or newer
For the best experience, keep your browser updated to the latest version.
Can I use TaskGig on mobile devices?
Yes! TaskGig is fully responsive and works on:
- Smartphones (iOS and Android)
- Tablets (iPad, Android tablets)
- Desktop computers
- Laptops
Our mobile interface is optimized for easy task browsing and submission on the go.
What if I can't upload files?
If you're having trouble uploading files:
- Check file size (max 5MB per file)
- Ensure file type is supported (JPG, PNG, GIF, PDF, DOC, TXT)
- Try a different browser
- Check your internet connection
- Contact support if the problem persists