Privacy Policy

1. Introduction

TaskGig ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our microtask platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account Information: Username, email address, password (encrypted)
• Profile Information: Country, role (worker/employer/admin)
• Payment Information: PayPal email, GCash number, Maya account details
• Task Information: Task descriptions, submissions, proof files
• Communication Data: Messages, feedback, support requests

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Log Data: Access times, error logs, security events
• Cookies and Tracking: Session data, preferences, analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Platform Operation

• Create and manage user accounts
• Process task postings and submissions
• Facilitate payments between users
• Provide customer support

3.2 Communication

• Send account-related notifications
• Provide task updates and status changes
• Respond to support requests
• Send important platform announcements

3.3 Security and Compliance

• Prevent fraud and abuse
• Enforce terms of service
• Comply with legal obligations
• Protect platform integrity

3.4 Analytics and Improvement

• Analyze platform usage patterns
• Improve user experience
• Develop new features
• Optimize platform performance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (PayPal, GCash, Maya)
• Email delivery services
• Analytics and monitoring
• Cloud hosting and storage

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted database storage
• Access Controls: Role-based access restrictions
• Regular Updates: Security patches and updates

5.2 Administrative Safeguards

• Employee training on data protection
• Regular security audits
• Incident response procedures
• Data breach notification protocols

5.3 Physical Safeguards

• Secure data centers
• Controlled access to servers
• Environmental monitoring
• Backup and recovery systems

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Account Data: Retained while account is active
• Task Data: Retained for 2 years after completion
• Payment Records: Retained for 7 years for tax purposes
• Communication Data: Retained for 1 year
• Log Data: Retained for 90 days

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal data
• Export your data in a portable format
• View your account information in the dashboard

7.2 Correction and Updates

• Update your profile information
• Correct inaccurate data
• Modify account settings

7.3 Deletion and Restriction

• Request account deletion
• Restrict data processing
• Opt-out of certain communications

7.4 Withdrawal of Consent

• Withdraw consent for data processing
• Disable cookies and tracking
• Unsubscribe from emails

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies

• Essential Cookies: Required for platform functionality
• Performance Cookies: Analytics and performance monitoring
• Functional Cookies: User preferences and settings
• Security Cookies: Authentication and security

8.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Binding corporate rules
• Certification schemes

10. Children's Privacy

TaskGig is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

11. Third-Party Links

Our platform may contain links to third-party websites. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications
• Displaying prominent notices
• Updating the "Last Updated" date

Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to your privacy-related inquiries within 30 days.